Return & Refund Policy

• Overview & Window: We want you to be completely satisfied with your purchase. You have 7 days from the date of delivery to request a return, replacement, or exchange.

• Eligibility Requirements:

  • Items must be in their original, unopened packaging, unused, and in the exact condition that you received them.

  • Proof of purchase (such as your order confirmation number or receipt) is required to complete any return.

• Non-Returnable Items: Due to the consumable and organic nature of our products, opened or used items cannot be returned or refunded unless they arrived damaged or defective.

• Damaged or Incorrect Items: If your order arrives damaged, leaking, or incorrect, please notify us within 48 hours of delivery with clear photos of the package so we can arrange a prompt replacement or refund.

• Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment or bank account within 5–7 business days.

• Return Shipping: Customers are responsible for paying shipping costs for returning non-defective items. Shipping costs are non-refundable.